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Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.
Print Article: KA-05180

I forgot my DOCLINE password / Google Account password. How do I recover my lost password?

All DOCLINE account passwords are managed through your Google Account. Please reset your Google Account password and then login to DOCLINE again.

To reset your Google Account password, go to the Google Account Recovery page and follow the prompts. You can find step-by-step instructions for changing or resetting a Google Account password at: https://passwords.google.com.

DOCLINE Support cannot assist with Google Account maintenance.