Importing data from ORCID to your My NCBI account is usually seamless, but sometimes you might encounter issues due to an expired ORCID access token. If you are facing this problem, follow the steps below to resolve it.
 

Steps to Resolve ORCID Token Issues

Step 1 — Sign Out of Your NCBI Account

• Begin by signing out of your NCBI account to clear the current session and any expired tokens.

• Go to the NCBI login page located at this web address: https://account.ncbi.nlm.nih.gov 
• Click on the ORCID icon to log in. This process will generate a new access token for your account.

Need More Help?

If the issue continues after following these steps, please contact the help desk for additional support. Provide details about the problem, the steps you have taken to resolve the issue, and any error messages you have encountered to help us assist you more effectively.